Sales & Marketing 

As a growing service-based business, you need to add new client relationships and manage existing ones better in order to get new project orders.

This challenge is as complex as the process involved in building lasting customer relationships. The Applane CRM Suite is custom designed to help you achieve sales targets year-on-year by giving your sales teams a system that keeps their energy focused on the most important thing selling while Applane takes care of managing the client relationships better.

The Applane CRM Suite is one of the most intuitive and rational on-cloud CRM solutions in the world. Designed for all types of service based organizations, one of its biggest strengths is its robust architecture which has been closely modelled around the needs and requirements of successful service organizations. The CRM suite consists of the following modules seamlessly integrated to each other:

• Relationship Management
• Opportunity Management
• Communication Management
• Campaign Management
• Marketing Repository Management
• Quotation Management
• Support Management

The Applane CRM Suite allows you to get, manage and convert leads into accounts in a systematic way. This is not only immensely beneficial for your organization, but is also easy to deploy. It allows you to do the following in a well controlled way:

• Get more leads through integrated campaigns
• Qualify leads as per business requirements and assign to sales managers
• Manage leads better in order to convert them into orders
• Build a comprehensive customer profile
• Generate new opportunities from existing customers
• Monitor performance of your sales team on clear and measurable parameters
• Rate customers on their potential wallet size over a period of time
• Provide timely customer support resulting in customer satisfaction
• Build relationships with customers through regular transactional and non-transactional communication, ensuring better brand equity